Hi June,
I'm truly sorry to hear about the delay with your Western Rock Lobster print. I understand how disappointing this must be, especially after opting for express delivery. Unfortunately, while I can't control the postal system, I'm fully committed to ensuring you receive your art as soon as possible.
To address this, I've dispatched another Western Rock Lobster print to you via a different carrier. It should arrive within 1-3 business days. Additionally, as a token of my apology, I've included a fine art print of the Ornate Rock Lobster.
Please keep an eye out for your prints, and if they don’t arrive within the next three business days, contact me immediately. I'll personally follow up with the postal services to resolve this.
Remember, for any concerns or questions about your order, feel free to reach out directly through my website or by replying to your order confirmation email. I'm here to ensure your experience with my artwork is nothing short of excellent.
All the best,
Lindsay